April 16, 2025, 12:00
Easy and fast verification at PepperMill Casino
To take full advantage of all the services at PepperMill Casino, it is important that your account is verified. Fortunately, this process is very simple. In this blog, we explain step by step how to verify your identity, bank account and address. That way you'll play quickly, safely and hassle-free.
Why do I need to verify my account?
Verifying an account may feel like a formality, but it's actually your ticket to worry-free play. Think of it as opening the safe in which your playing experience and data are kept safe.
By taking a moment to confirm your details, we ensure that:
You are the only one with access to your account and winnings.
Withdrawals are smooth and secure
So your verification is not just a necessity, but it opens a gateway to stress-free play and lightning-fast withdrawals.
How do I verify my identity?
In Belgian online casinos, it is mandatory to verify your identity before you can take full advantage of all the features. At PepperMill Casino, you can verify your identity in several ways. This way everything runs smoothly and you always have a method that suits you best.
1. Go to your profile and click on “Documents”
2. Verify your identity in one of the following ways:
itsme: Click on itsme and follow the steps in the app.
Via mobile: the itsme app opens automatically, then press “confirm” and you have successfully verified your identity.
Via desktop: scan the QR code with the itsme app. Then press ‘confirm’ in the app to verify your identity..
If you are using items, your identity is verified immediately.
Photo of your ID card: Upload a clear photo of the front and back of your ID card. Make sure all details are legible and the 4 corners are clearly visible.
Our verification team will review the documents as soon as possible. This is done within a maximum of 24 hours.
Verify your bank account: enjoy instant withdrawals
To enjoy fast and secure withdrawals at PepperMill Casino, it is important that your bank account is verified. Remember that the bank account on which you request the withdrawal must be in your own name. Therefore, we need to verify that the account is effectively yours and that all details are correct. Simply follow the instructions below (or in the video) to verify your card so that you can withdraw your winnings at all times.
1. Go to your profile and click on “Documents ”.
2. Click on the upload icon next to bank account.
3. Upload a clear picture of your bank card. Please note the following points:
All 4 corners must be visible.
Your name and IBAN must be on the same side of the card.
Is this not the case? You then must upload a certificate of bank identity (RIB). You can easily download this by clicking on the link of your bank: ING, KBC, BNP Paribas Fortis.
4. Click on ‘Send for verification’.
5. Our verification team will validate the documents as soon as possible. This usually does not take more than a few hours.
6. Documents approved? Enjoy your winnings immediately through instant cash.
Note: If you have not yet added a bank account to your account, you must first upload it by going to “Bank accounts” in your profile and entering the IBAN of the card you wish to use. This card must be in your own name!
If you still have difficulties with the verification process, we recommend watching the video that visually walks you through all the steps.
Verifying your address
Depending on the situation, we may ask for additional verification such as proof of address. If required, you will receive a notification and email from us to verify your address.
Document such as a recent utility bill, residency statement or government documents can serve as proof of address. It is especially important that the document is not older than 3 months and that your full name, address and the date are clearly visible.
Follow the following steps to easily verify your address:
1. Go to your profile and click on “Documents”.
2. Click on the upload icon under “Proof of address”.
3. Upload a complete document on which your address is visible. Make sure your name, address and date are visible.
4. Click ‘Send for verification’.
5. Our verification team will check your document as soon as possible. Once approved, your address verification is complete.
lf you need extra help with this step, we recommend watching our video. In it we visually show you how to upload an address document correctly. Of course you can also contact us at support@peppermillcasino.be if you have any questions.
Quickly arranged, worry-free playing
After proper verification, you are all set to play, deposit and withdraw safely and smoothly at PepperMill Casino. Thanks to our simple process, you'll never have to wait long. Still have questions? Our support team is always here for you.
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